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DELIVERY POLICY

🚚 DELIVERY POLICY – BE PRETTY BY FATYM

At Be Pretty by Fatym, we strive to guarantee a smooth and pleasant shopping experience, right up to the delivery of your order to your home.


🚛 Delivery Partners

We work with reliable and recognized carriers to ensure fast and secure deliveries throughout Morocco:

  • Cathedis: for express deliveries in major cities.


📩 Delivery Fees

  • 50 Dhs


🏙 Cities Served

For major cities:

Home delivery guaranteed within 24 to 48 hours with Cathedis.
Examples of cities covered: Casablanca, Rabat, Marrakech, Agadir, Tangier, Fez, Salé, Oujda, Temara...


⏱ Delivery Times

  • Order processed within 24 business hours

  • Estimated delivery between 24h and 72h depending on the city or region


đŸ§Ÿ Order Tracking

Once your order has been shipped, you will receive a tracking number by SMS or e-mail.
You can track the progress of your package in real-time via the carrier's link.


🗓 Order Processing

  • Orders are prepared and shipped from Monday to Friday.

  • Orders placed on the weekend are processed the following Monday.

  • Exceptional deliveries can be made on Saturdays in certain cities.


⏳ In case of Delay

Our team is here to help. In case of delay or non-delivery within the announced deadlines, contact our customer service for personalized follow-up.


📞 Need Help?

Our team is at your disposal for any questions regarding your delivery:

📧 Email: contact@beprettybyfatym.net
📞 Phone: +212 701 184 062
🌐 Website: www.beprettybyfatym.net

Thank you for your trust 💖


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