DELIVERY POLICY

🚚 DELIVERY POLICY – BE PRETTY BY FATYM

At Be Pretty by Fatym, we strive to guarantee a smooth and pleasant shopping experience, right up to the delivery of your order to your home.

🚛 Delivery Partners

We work with reliable and recognized carriers to ensure fast and secure deliveries throughout Morocco:

Cathedis: for express deliveries in major cities.

📦 Delivery Fees

50 Dhs

🏙 Cities Served

For major cities:

Home delivery guaranteed within 24 to 48 hours with Cathedis.
Examples of cities covered: Casablanca, Rabat, Marrakech, Agadir, Tangier, Fez, Salé, Oujda, Temara...

⏱ Delivery Times

Order processed within 24 business hours
Estimated delivery between 24h and 72h depending on the city or region

🧾 Order Tracking

Once your order has been shipped, you will receive a tracking number by SMS or e-mail.
You can track the progress of your package in real-time via the carrier's link.

🗓 Order Processing

Orders are prepared and shipped from Monday to Friday.
Orders placed on the weekend are processed the following Monday.
Exceptional deliveries can be made on Saturdays in certain cities.

⏳ In case of Delay

Our team is here to help. In case of delay or non-delivery within the announced deadlines, contact our customer service for personalized follow-up.

📞 Need Help?

Our team is at your disposal for any questions regarding your delivery:

📧 Email: contact@beprettybyfatym.net
📞 Phone: +212 701 184 062
🌐 Website: www.beprettybyfatym.net

Thank you for your trust 💖