Faq

I filled out a form: my personal data are they communicated?

Yes, but only to the manufacturers to whom you have contacted and to the partners of www.beprettybyfatym.net if you have authorized it.

I did not find the product I was looking for, can you help me find it?

Yes, tell us by email at beprettybyfatym@gmail.com the desired product, we will get started quest to find it.

Can I change the delivery address?

Yes, but before paying for your order

The product I want is not in stock: can you make it?

Yes, we can certainly launch a production or offer you a similar product: thank you send us an email specifying your request to the following address: beprettybyfatym@gmail.com

I still have not received my order. What to do ?

Contact us by email: beprettybyfatym@gmail.com indicating your order number. We track the position of your package in real time and can provide you with an immediate response.

Can I exchange my product if it does not suit me?
The Cosmetic product I bought does not suit me, can I change it?

Cosmetic products are neither exchangeable nor refundable.

The cosmetic product I bought does not suit me, can I exchange it?

Cosmetics are neither exchangeable nor refundable.

You are responsible for the return costs.

To validate my order I need your help:

Save your cart and send us an email at the following address: beprettybyfatym@gmail.com, we will treat your request as a priority.

My credit card payment does not go through, what should I do to do ?

There may be several reasons for this problem, to help you finalize your order we invite you to save your basket and to contact us by email at the following address : beprettybyfatym@gmail.com, we will treat your request as a priority.